Memory

What your assistant knows about you — and what it may never say.

Memory is what your assistant has understood about your business. It is what makes it sound like you rather than like a generic bot, and it is shared: correct it once and every surface improves — the replies it drafts, the captions it writes, the agent on your website and the articles on your blog.

It is shown as it really is, not as a friendlier paraphrase. Someone correcting an assistant needs to read what it actually holds. Three things live here.

• Your business — who you are, your audience, the tone you use.
• Your customers — what they ask most, what holds them back, which services draw interest. Patterns only: never the text of a conversation, and no names, phone numbers or personal details.
• Your rules — what the assistant must never say, obeyed on every surface.

The first two are learned

Teach leaves a standing instruction and asks which of the two it should change, so a correction meant for your audience cannot drift into your tone. It applies at the next rebuild — overnight at the latest — or straight away with Rebuild now. The most recent instruction on a block is the one that counts; a new one replaces it. What you have taught is listed above the blocks, each line marked queued or applied.

You can also Edit a block directly. An edit is overwritten at the next rebuild unless you Lock it: a locked block is left exactly as you wrote it while the rest keeps learning around it. Unlock to hand it back.

Your rules are yours

The third block is not learned and cannot be taught — it is edited in place. Legal and professional rules cannot be inferred from your services or your conversations, and asking a model to guess them would be asking it to invent them in the area where an invention costs the most. You start from a baseline we set for your profession — no medical advice, no guaranteed outcome, no price without an assessment — and add to it. A workspace that has never opened this page is still governed by that baseline, which is why it is shown rather than left blank.

Rebuilding

Rebuild now rewrites everything: the memory and all four prompts, since every prompt is derived from it. It costs 12 AI credits — more than a whole article — and the meter above the panel shows what is left of the month. To redo one prompt alone, use Rebuild this on its own tab in Writing or on Agent. The refresh we run for you overnight is charged to nobody.

Teaching, editing and locking change what the assistant says to everyone, so they follow the same access rules as the page itself — by default an admin or a member on the social role. Who reaches what is set on Security.